Thanks for reporting this issue, and I'm sorry to hear you lost work. Can you please let me know the following information so I can investigate?
- The Adobe ID email you were logged into the app with
- Which app you were using (Post, Page, Video)
- Which platform (iOS or Android)
- The rough time and date, if you can remember, that you hit this problem.
- Does this happen consistently, or just this one time?
As for your question about extension drafts on the memory card, I'm not quite sure I understand. Can you explain that a little more?
Hi Sherif,
Thanks for reporting this issue, and I'm sorry to hear you lost work. Can you please let me know the following information so I can investigate?
- The Adobe ID email you were logged into the app with
- Which app you were using (Post, Page, Video)
- Which platform (iOS or Android)
- The rough time and date, if you can remember, that you hit this problem.
- Does this happen consistently, or just this one time?
As for your question about extension drafts on the memory card, I'm not quite sure I understand. Can you explain that a little more?