Spark takes a long time to load
I've been on Spark virtually since it went live and in Melbourne Australia the page loading is the slowest of any website I visit. Up to 2 minutes.
If that's an impossible fix, research shows people move on when a page does not appear.
So could Adobe have a progress bar-graph and/or splash page (without advertising) saying "Loading Now"?
Takes tooooooo loonngggg tooooo loooaaaaddddd
James E. Miller commented
Before all else, speed up the website. All other suggestions are meaningless until the speed issue is dealt with.
Kaylee Rider commented
It is slow even on Chrome!!! It's annoying!!! If there was a progress bar or something, that would be great!!! Thanks!!! Enjoy!!!
I'm really disappointed with this. It's painfully slow when I want to download a project onto my PC and refreshing it doesn't help the situation. Please fix.
Still slow. Wont load projects on desktop, and when it does it won't upload any images or save any data. So have to use the mobile app, which also won't create a sharable link or even publish the page.
Nandy Ward commented
Fine on my phone using the app but SO SLOW otherwise!
- I'm sick of using my phone to edit and review.
I really like this tool, but find in creating videos it freezes a lot. I started one 20 minutes ago that is only 15 seconds long (all images) and it won't preview. Its stuck. I can't find anything that says why this is happening (ie different browser?)
Are there steps we can take to avoid this?
Natasha Leak commented
Fine on my phone, but painfully slow on PC. Please fix!
Regularly end up having to refresh the page after a long wait, which often results in losing my work.
Perhaps you can look at a feature like Google sheets / docs / slides where it automatically saves in the background?
"How can we improve Adobe Spark Page?"
Very simple answer - make it Save and Load faster.
I just went out for a 30min walk hoping the page I just created will have finished saving.
And as soon as you reload the page, you get a gateway 400 error that takes like forever to get back to the site. Cmon we need an indication of how long it will take to rebrand a brand, or... the ability to make multiple brands?
I've spent my only day off SUNDAY today, writing, image gathering, and completely designing a Spark Page on my iPad, which I NEED TO SHARE for my business.
But Spark is STUCK ON UPLOADING MY PAGE (so I can get my link to share it!).
The thin blue line is still stuck at LESS THAN 10% UPLOADED mark after 30 minutes, not moving at ALL.
I can't even leave the page to get on with other work I need to do as Spark says it will stop uploading if I do...
Is this FOR REAL ADOBE???
Such a big accomplished company, yet this user experience feels lile I'm dealing with some backyrd app developer!
PLEASE AT LEAST REPLY TO YOUR "USER VOICE" COMMENTS IF THERE IS A PROBLEM WE NEED TO BE AWARE OF, OR A WORKAROUND WE CAN GO WITH UNTIL ADOBE FIXES THE PROBLEM...
I was planning to teach my own users how to use Spark but no way I can recommend it if I am struggling myself.
When I checked and tried SPARK it was ok and fast. But after payment the premium it went off and cannot download anymore. How can I unsubscribe?
After premium was added to adobe spark app, everything went downhill. None of the design template examples load. I haven't been able to use this application for weeks. Complete sh*t show.
Kirstie Hunskor commented
My favorite is when it asks me if I'm still working? Well, "I'M TRYING TO $@#!&!'
Kirstie Hunskor commented
The slow wait times to load and save make me want to chug a whole bottle of blood pressure medication. I have plucked my chin hairs, gone to the bathroom at least 5 times, poured 2 glasses of wine, and still I sit here waiting. This is absolutely rediculous.
My life is wasting away while the graphics I desperately need for my website are still "saving". I'm going on day 2 of this problem and I will probably have slit my wrists by the time I can get anything that I need uploaded. PLEASE FIX IT!
So SLOW! Wow! I was excited at first, but duuude..this is even slow for Island time!
Also- uploading video in only 30 second chunks, when spark is soooooooooooooooooo slow means you are editing a video for three days! Terrible.
Adobe Spark is a good website but it is painfully slow .It would be nice to have a quicker loading time
adobe should let us have more time to record. Its stupid only having 30 seconds to record. help help help help HELP. :(
anyone got that?!?!?! I'm just a kid!!!! ok, I'm done with you all
almost everything takes time. sometimes its best to throw your swearing out of your head (but not out of your mouth) before you start scaring little kids like me. I'm only 10 years old, people!!!! mah god